BUYERS & REQUIRED
Payment
Currently, you can pay using Alipay, Transferwise, Western Union, MasterCard.
If you meet some problems when paying the bill, please contact us first.
Shipment
We will ship your orders within 7 business days after receive the confirmation of your payment from Yupoo Shop.
When you choose a free shipping courier, we will choose a better courier company according to different country, if you have paid money for the shipping, we will follow your choice of courier to ship.
Return & Refund
1. If you are not satisfied with our items, you can exchange the items, or ask for refund full money, but the buyer is responsible for all further shipping fee.
2. If you wish to exchange defective shipped items, you can do as followsings
(Step 1) E-mail us within 7 working days or chat with us by Email:phenczf@gmail.com.
(Step 2) Send photos to us about the problems of the items
(Step 3) Return the items to us with tracking number, then we will refund you full money.
Feedback
1. If you are satisfied with our items, please give us 5 stars on all of the detail of the seller rating and positive feedback; For our old customers, we will give 5% discount coupon for ur next order.
2. If you are not satisfied with our items, please do not give us bad feedback directly (Your bad feedback will hurt us deeply), please email us. About your concerns we will surely give you a satisfactory solution and make you 100% Satisfied.
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